Questions about shopping
Can I return items?
No, all sales are as-is. No returns or exchanges are allowed, so please look over your items carefully before purchasing.
How can I shop early?
Consignors not only receive 70% of their sale proceeds, but can also shop one hour before the public sale begins. Volunteers earn shop-early benefits
based on their number of volunteer hours.
Shop one hour early (Friday at 5 pm) and receive 70% of sale proceeds
10+ hour volunteers: Shop Friday at 10:30 am and receive 80% of sale proceeds!
9 hours: Shop Friday at 11:00 am
8 hours: Shop Friday at 11:30 am
7 hours: Shop Friday at noon
6 hours: Shop Friday at 12:30 pm
5 hours: Shop Friday at 1:00 pm
***Sale closed 2:15-4:00 pm***
4 hours: Shop Friday at 4:00 pm
3 hours: Shop Friday at 4:30 pm
2 hours: Shop Friday at 5:00 pm
1 hour: Shop Friday at 5:30 pm
Note: Consignors who also volunteer may combine their time. For example, a consignor who volunteers 5 hours may shop at noon (instead of at 1 pm with the 5-hour volunteers). And a consignor who volunteers 4 hours may shop at 12:30pm.
Do shoppers have to pay an admission or parking fee?
No, entrance to the sale is free! We offer free parking as well.
What payment forms do you accept?
Our sale is cash only.
May I bring a friend to shop early with me?
No, shop-early benefits are only for the person who is consigning or volunteering and cannot be transferred or extended to a friend. This policy is enforced to respect all of our consignors and volunteers who spend significant time and effort to earn their shop-early benefits.
What are some tips for new shoppers?
Seasoned shoppers report that the following tips help them find their treasures!
- Arrive early! The line usually starts forming
an hour before the sale opens, so arrive early for the best deals. Plus, the
first 20 adult shoppers in line will receive a $5 shopping voucher.
- Bring a laundry basket (or something similar)
to hold the items you’re purchasing.
- Make sure you have enough cash on hand!
- Come back Saturday morning for the half-price
sale! Certain items (as designated by the consignors) are marked to half price
on Saturday morning.
- Be prepared to spend time searching through a
lot of items—we usually have thousands! But, the discounts you will find make
your efforts well worth your time.
Do you allow strollers during the sale?
No, strollers are not allowed at our sale. This policy is in place because space is tight and we want to ensure all shoppers have enough room to find the items they’d like to purchase.
How does the Saturday morning half-price sale work?
Consignors have the option to mark their items 50% off for the Saturday morning sale. If the tag includes the word “reduce,” it will be sold at half price on Saturday morning (if it doesn’t sell on Friday night!).
Are children allowed at the sale?
Yes, children are allowed at the sale, but must be supervised at all times out of respect for our consignors and other shoppers. Children are not allowed to play with or ride the toys, and the parents of any unattended children will be asked to leave.